Shipping policy

Last Updated: September 21, 2026

At simplecooko.us, we are committed to providing clear, reliable, and convenient shipping services for customers throughout the United States. Please review the following shipping information before placing your order.

1. Shipping Coverage

We currently provide shipping services to customers within the United States.

Shipping availability may vary for certain remote locations, U.S. territories, or areas where carrier service is limited.

2. Shipping Rates

We offer the following standard shipping rates based on your order subtotal:

Order Subtotal	Standard Shipping Cost
Under $100.00	$7.95
$100.00 or more	FREE

Orders with a subtotal of $100.00 or more qualify for free standard shipping.

For orders under $100.00, a $7.95 standard shipping fee will apply.

The applicable shipping cost will be clearly displayed during checkout before you complete your purchase.

3. Delivery Time

Standard orders are generally delivered within 3–5 business days after the order has been processed and shipped.

Delivery time may vary depending on the shipping destination, carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control.

The stated 3–5 business day timeframe is an estimated delivery period and does not constitute a guaranteed delivery date.

4. Order Processing

After an order is successfully placed, we will process and prepare the order for shipment.

Once your order has been shipped, tracking information will be provided when available.

Please note that the delivery timeframe refers to the estimated delivery period and may be affected by carrier or other circumstances beyond our reasonable control.

5. Tracking Your Order

When tracking information is available, we will provide it through the email address associated with your order.

After receiving your tracking information, you can use it to monitor the status and progress of your shipment.

Please allow some time for tracking information to become active after the carrier receives the package.

6. Shipping Delays

Although we work with shipping carriers to provide timely delivery, delays may occasionally occur due to:

Severe weather conditions.
Carrier delays or service disruptions.
Holidays or peak shipping periods.
Incorrect or incomplete shipping information.
Other circumstances outside our reasonable control.

If your order appears to be delayed beyond the estimated delivery period, please contact our customer service team with your order number so that we can assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information after placing your order.

8. Damaged or Lost Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and relevant photographs or other information that may help us review the issue.

If tracking information shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, or the shipping carrier.

You may also contact us for assistance in reviewing the available shipment information.