Terms of service

Last Updated: September 21, 2026

Welcome to simplecooko.us. These Terms of Service govern your use of our website and your purchase of products through our online store. By accessing our website, placing an order, or purchasing products from us, you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. General Terms

This website is operated by simplecooko.us.

Throughout the website, the terms “we,” “us,” “our,” and “SimpleCooko” refer to the operator of this website.

By accessing or using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please do not use our website or purchase products through our store.

2. Eligibility

By using our website or placing an order, you confirm that the information you provide is accurate, complete, and current.

You are responsible for ensuring that you are legally permitted to purchase products through our website under the laws applicable to you.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

However, the appearance of product colors may vary depending on your device, monitor, browser, or display settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

Product availability may change without notice.

If a product becomes unavailable after you place an order, we may contact you regarding the available options.

If we are unable to fulfill an order because the purchased product is unavailable, we will provide an appropriate resolution, which may include a refund of the amount paid for the unavailable product.

5. Prices and Payment

All product prices are displayed in U.S. dollars (USD) unless otherwise stated.

The applicable product price, shipping charges, and any applicable taxes or other mandatory charges will be displayed during checkout before you complete your purchase.

Our standard shipping rates are:

Orders under $100.00: $7.95
Orders of $100.00 or more: Free standard shipping

We may accept the payment methods displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Order Placement and Acceptance

When you submit an order through our website, you are requesting to purchase the products selected in your order.

After an order is submitted, we may send an order confirmation email acknowledging that we received your order.

An order confirmation does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse or cancel an order when reasonably necessary, including situations involving:

Product availability issues.
Pricing or product information errors.
Suspected fraudulent or unauthorized transactions.
Incorrect or incomplete customer information.
Technical or system errors.

If an order is canceled after payment has been received, we will refund the amount charged for the canceled order.

7. Shipping and Delivery

We currently provide shipping services within the United States.

Standard orders are generally delivered within 3–5 business days after processing and shipment.

Our standard shipping rates are:

Under $100.00: $7.95
$100.00 or more: Free

Delivery times are estimates and are not guaranteed delivery dates.

Delivery may be affected by weather, carrier delays, holidays, incorrect shipping information, or other circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned within 30 calendar days from the date of delivery, subject to the conditions described in our Return & Refund Policy.

For standard returns due to a change of mind, incorrect purchase, or another reason not caused by our error, the customer is responsible for return shipping costs.

Approved refunds are generally processed within 5–7 business days after the returned product has been received and approved and are issued to the original payment method.

For complete details regarding eligible returns, return procedures, shipping costs, refunds, and exchanges, please review our Return & Refund Policy.

9. Customer Information

When using our website or placing an order, you may provide information such as your name, email address, telephone number, billing address, shipping address, and payment-related information.

You agree to provide accurate and complete information.

Our collection and use of personal information are governed by our Privacy Policy.

We take reasonable measures to protect customer information and do not sell customer contact information to third parties.

10. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of the website.
Upload viruses, malware, or other harmful code.
Use automated systems to improperly access or collect website information.
Provide false or misleading information.
Use our website in a manner that could harm our business, website, or customers.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our website, customers, or business.

11. Intellectual Property

Unless otherwise stated, content available on simplecooko.us, including text, product descriptions, photographs, graphics, logos, designs, icons, and other materials, is owned by or licensed to us.

You may access and use the website for personal shopping purposes.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

12. Third-Party Services

We may use third-party service providers to support our business and website operations, including payment processing, shipping, order fulfillment, analytics, security, website hosting, and customer service.

These third-party providers may process information according to their own terms and privacy policies.

We are not responsible for services, policies, content, or practices of third parties that we do not control.

13. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily mean that we endorse or control the linked websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

14. Website Availability

We make reasonable efforts to keep our website available and functional.

However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

Temporary interruptions may occur because of maintenance, technical issues, system updates, or circumstances outside our reasonable control.

15. Errors and Corrections

We reserve the right to correct typographical errors, pricing errors, product information errors, or other inaccuracies on our website.

If an error affects an order that you have already placed, we may contact you regarding the issue and provide an appropriate resolution.

16. Disclaimer

We make reasonable efforts to provide accurate and current information on our website.

However, website content is provided for general shopping and informational purposes and may occasionally contain errors or omissions.

Nothing in these Terms of Service is intended to exclude or limit any consumer rights or legal protections that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of our website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms of Service limits any liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims or losses arising from your unlawful use of our website, violation of these Terms of Service, or infringement of the rights of another person or entity.

This provision does not apply to the extent that such responsibility cannot legally be imposed.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, website, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review these Terms of Service periodically.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of Georgia, except where applicable law provides otherwise.

Nothing in these Terms of Service is intended to deprive consumers of mandatory rights or protections provided by applicable law.